Which providers publish a price, and which do not

Twenty of the 37 providers here publish a per-seat price we could read. Seven ask you to contact sales. Eight publish figures we could not read. Two publish only in another currency.

Those are three different claims about the world and one about us, and mixing them would be the easiest way to make this site look more complete than it is.

Most comparison sites publish a number for every row, because a blank cell looks like a failure. A blank cell is often the most accurate thing on the page, and it means different things depending on why it is blank.

The three reasons a price can be missing

1. The provider does not publish one. Seven providers here — 8x8 in both markets, GoTo Connect, Sangoma's Switchvox Cloud, BT Cloud Voice, Babble and 4Com — put a contact button where the price would be. 8x8's own terms describe how the rate is set: "The initial rates will be set forth in any quote for Subscription Services." That is a policy, and it is quoted on each provider's page here rather than paraphrased.

2. We could not read it. Eight providers, including Dialpad, Zoom Phone, Aircall, RingCentral's UK site, Yay.com and Line2, draw their prices with scripts that did not run when we retrieved the page. Those providers do publish prices. We could not read them, and that is our limitation, not their failing. Our own pages for them say exactly that, in those words, and no figure is invented to fill the space.

  1. Two providers publish in another currency: Nuacom prices in dollars on a UK-facing site, and 3CX publishes its license prices in euros. Putting either into a sterling table would mean converting, which this site does not do — why not is its own page.

A fourth case: a price that is a starting point

Nine plans across five providers publish a figure the provider itself marks as a floor — "from", "starts at", "as low as" (checked 2026-08-21). That is five of the twenty providers whose price we could read. It is not a fourth reason a price can be missing, because the price is not missing; it is a fourth thing a published number can turn out to be, and it is the one most likely to survive into a comparison table with its qualifier removed. Telecoms World shows two different figures for the same user license on its own site. What "from" in front of a price means lists all nine.

Why the distinction is worth a whole page

Because the honest version of "we don't know" tells you something and the dishonest version tells you nothing.

If a provider genuinely does not publish, that is a fact about how it sells: it prices per deal, expects a conversation, and is probably negotiable at size. If our tooling could not read a page, it says nothing about the provider at all, and a reader who treats the two the same would draw a false conclusion about a company that is behaving perfectly normally.

Collapsing them into one gray "n/a" column would have been easier to build and would have quietly slandered eight companies.

What "contact sales" usually means

Not a trick. Above about twenty-five seats, published list prices in this market are a starting position, and a provider that sells mostly at that size has little reason to print a number that it discounts in every deal.

The cost falls on the smaller buyer, who has no negotiating leverage, gets the sales call anyway, and cannot compare without one. If you have four seats and a provider will not publish, the practical answer is usually to look at one that does — not because the first is worse, but because you are not the customer its pricing page was written for.

What to do with a "contact sales" provider you actually want

Ask for three numbers in writing before any demo:

  1. The per-seat price at your seat count, on monthly billing and on annual billing.
  2. The minimum number of seats billed.
  3. What taxes and regulatory fees add as a percentage of the invoice at your address — nobody publishes the percentage, so it has to be asked, unless the provider states that its price already includes them.

Those three make a quote comparable with the published prices in the list here. Without them you are comparing a negotiated number against list prices, which flatters the negotiated one.

Will these blanks ever fill in?

Only some of them, and the mechanism matters. If a provider starts publishing, the row is re-read and the figure appears. If our reading improves, the eight "could not read" rows fill in and the label disappears — and that would be a change in this site, not in those providers.

Every row carries the date it was last read, and any figure older than 90 days is automatically marked as not re-checked. Nothing here quietly ages into looking current.

Who this is not for

This page is not a list of companies to avoid. Several of the providers that publish nothing are large, established businesses that many customers are happy with, and nothing here is a claim about their service or their honesty. It describes what appears on a web page on one date.

It is also not useful if you already have a quote in hand. At that point the published prices are context for a negotiation rather than a shortlist.

Questions people ask

Do most providers publish? A little over half of the ones we hold, and the ones that do skew smaller and more self-serve. That is a real pattern rather than a coincidence: publishing prices is a strategy for selling without a sales team.

Is a published price always the best price? No. It is the only price you can check, which is a different and more useful property for comparison. At size, a quote will usually beat it.

Why not just take the figures from a review site for the eight you could not read? Because a number without a first-party source and a date is not a fact, it is a rumor with a decimal point. Every figure here has a URL and a date, and the ones that could not get one stay empty. That rule is the site.

Sources

Written by Kaz (pen name). Figures are copied from providers' published pricing pages on the dates shown. We have not used these products. Corrections: contact form.