Riibase CRM: what do the $9.90 and $19.90 plans cover?

How much room does a small team get?

Riibase is a CRM: a shared place for customer information, deals and follow-ups. To compare its plans, estimate both the people using it and the records you expect to store. Five users can fit Starter while their data outgrows its 500-record allowance.

Scroll the table horizontally on a small screen.

Source: Riibase pricing. The page does not define a record or the AI-credit reset period. Test how your contacts, companies and deals count before importing the whole customer list, and ask how credits renew. An API is a way for software to exchange data; access alone does not guarantee a ready-made connection to your particular form or accounting system.

Compare the current rate and the rate after December

The banner says the price-drop promotion ends in December 2026. It also advertises WELCOME25 for 25% off before 31 December. It does not state how long that coupon discount applies or what existing subscribers pay when the promotion ends. Keep those questions beside the quoted monthly price.

If the current monthly rates continued for twelve payments, the totals would be $118.80, $238.80 and $718.80 (monthly rate × 12). These are comparison models, not annual offers or promises about the promotion’s duration. Pro costs $10 more each month than Starter, or $120 over twelve unchanged payments. That difference buys ten times the record capacity and the listed integrations.

The trial and the payment page are different routes

The pricing page offers a ten-day trial without a credit card through its separate registration link. The Pro purchase button instead opens a card-payment page showing $19.90 due today and renewal at $19.90 per month. The checkout reviewed here charges immediately; it does not offer a trial before that charge. Use the trial registration route if you want to evaluate the product before making a payment.

The Pro checkout has a promo-code field, but a banner alone does not establish the final charge or future renewal rate. Read the total and renewal text after any code is applied.

Keep an exit plan for the customer data

The terms and conditions say fees are non-refundable unless otherwise stated, taxes may be added and prices may change with reasonable prior notice. The pricing FAQ says plan changes apply immediately with billing adjusted, without explaining the calculation. Confirm the charge when changing plans.

You retain ownership of uploaded data, but must export or save it before termination. Riibase may delete it under its retention policies; the terms do not name a retention period or explain the cancellation procedure. Check both the export you need and how to stop renewal during evaluation. The terms identify Riibase LLC in the UAE and apply UAE law, with UAE dispute venues unless otherwise agreed in writing.

Starter is worth testing when five or fewer people can work within 500 records and do not need integrations. Pro is the next comparison for up to 15 users, at most 5,000 records or a required API connection. Enterprise covers the published 30-user allowance and contractual support features; ask for a quote beyond it. If a customer list and occasional reminders are your whole workflow, read whether you need a CRM before taking on another subscription.

Sources

Pricing, promotion and trial; Pro checkout; terms (sections 5–7, 15 and 18). Checked 10 October 2026.

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