How far do monday.com's monthly AI credits go, and what happens when they run out?

Summary

Under monday.com's AI work platform credit model, you buy seats and AI credits together: the monthly minimum is 1,000 on Basic, 2,000 on Standard and 3,000 on Pro. Standard's 2,000 credits cover 250 separately charged AI-block items or about 16.7 meeting hours, if nothing else uses the pool. You can increase credits without adding seats.

Which accounts this calculation covers

The AI pricing model applies to customers who joined on or after May 6, 2026 and were offered seats plus credits. It covers monday AI work platform; it does not set the pricing for monday CRM, dev or service. The minimum pool belongs to the account, so buying more seats does not mean multiplying 2,000 credits by the number of users.

Standard offers credit buckets of 2,000, 4,000 or 8,000 per month; Pro offers 3,000, 4,000, 8,000 or 20,000. Enterprise is quoted separately. Credits are a required paid component in this model. An introductory discount may reduce the displayed total, so a discounted checkout total is not evidence that credits are permanently free.

What 2,000 credits can cover

Use	Consumption	Budget interpretation
AI block, such as categorizing an item	8 credits per charged item/24-hour period	2,000 ÷ 8 = 250 charged items
AI Notetaker	120 credits per meeting hour	2,000 ÷ 120 ≈ 16.7 hours
Sidekick message	About 10–150+, depending on complexity	No fixed monthly message count
Agent task	About 10–250+, depending on complexity	One run can contain several tasks

Scroll horizontally to see all columns on a narrow screen.

Source: AI Credits. AI blocks performed on the same item within 24 hours are counted once; subitems are charged separately. These are alternative uses of one shared pool, not allowances you receive for each tool.

For a four-week planning month with five one-hour meetings a week, Notetaker needs 5 × 4 × 120 = 2,400 credits. Standard is 400 short. Pro leaves 3,000 − 2,400 = 600, before any other AI use. A five-week month needs 3,000 credits for those meetings alone.

Credits and the cash you pay

The feature catalog lists $0.01 per credit on annual plans and $0.0125 on monthly plans. At those unit rates, a 2,000-credit monthly allocation is $20 a month equivalent on annual billing, or $25 on monthly billing. Twelve allocations calculate to $240 for a year, before seats, discounts and tax. Use the checkout total for the actual amount due; this calculation is the credit component, not a complete Standard subscription quote.

Vibe also requires a paid app bucket to publish a live app. Having enough credits therefore does not settle every charge for building and using an app.

Reaching the limit

Administrators receive alerts at 80% and 100%. Some capabilities continue briefly after the limit, but the current help does not give a duration to budget around. Buy a higher bucket through Administration → AI governance → Credits Usage. The cited model and credit pages do not specify rollover, so do not build next month’s meeting plan around unused credits.

Regular automation and integration quotas are separate from this AI pool. A workflow that uses both kinds of actions can draw on both allowances; the automation guide explains the counting.

Choose the pool from the work you will run

If board categorization is the main job, count items and subitems that will be charged in each 24-hour period. If meetings dominate, use the calendar’s actual hours and leave room for Sidekick or agents. For the 2,400-credit example, compare a larger Standard bucket with Pro’s total checkout price and features. Moving up a seat tier solely to obtain 1,000 more credits is unnecessary when the existing plan can buy a larger bucket.

Sources

Official sources checked 10 October 2026. Prices are in US dollars, before applicable tax.

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What changed on this page

correction11 October 2026 monday AI work platform — usage and purchasing guidance
AI credits described as included, one unit rate and old feature gates. → Clarified paid eligible-account pools, billing-dependent credit rates and current usage.

Every recorded change to this site is in the change log.