What does Quo (formerly OpenPhone) cost beyond the per-user price?
Summary
Texting is the main one. Carrier registration through The Campaign Registry costs $19.50 once plus $1.50 to $3 a month, and automated texts sent through the API, Zapier, or Make are 1 cent per segment. Extra numbers are $5 a month each, and calls or texts to countries other than the US and Canada are billed by destination. The plans themselves run $15, $23, or $35 per user per month on annual billing, each with one number and US and Canada calling and texting included.
Quo pricing in fullQuo: check current plansQuo alternatives, by three-year seat cost
The plans
| Plan | Annual billing | Monthly billing | What it adds |
|---|---|---|---|
| Starter | $15/mo ($180/yr) | $19/mo | Manual call recording; shared number for up to 10 paid users |
| Business | $23/mo ($276/yr) | $33/mo | Automatic recording, phone menus (IVR), HubSpot and Salesforce, unlimited users on a shared number |
| Scale | $35/mo ($420/yr) | $47/mo | AI call tags, dedicated onboarding, priority support, inbound phone support |
Quo lists the annual savings as $48, $120, and $144 per user per year. On Starter, AI call summaries and transcripts only cover calls handled by Sona, Quo's AI agent; on Business and Scale they cover every call. openphone.com/pricing now redirects to Quo's page, and a 7-day free trial applies to every plan.
Charges outside the plan price
- Carrier registration: US carriers require companies that text from software to register with The Campaign Registry. Quo's page lists a $19.50 one-time fee for TCR's two-phase review and a monthly fee of $1.50 to $3 depending on your use case.
- Automated texts: 1 cent per segment for messages sent through the API, Zapier, or Make.
- Extra numbers: $5 a month each. Every user already gets one local or toll-free number.
- International: calls and texts to numbers outside the US and Canada are billed per minute and per message at the rates on Quo's rates page.
- Porting: free, though any additional numbers still cost $5 a month.
- Taxes and fees: added at checkout.
US and Canada calling is listed as unlimited, subject to Quo's fair usage policy.
A three-person example
Three people on Starter, billed annually, pay $540 a year in plan fees. If they text customers, registration adds $19.50 plus $18 to $36 a year, for a first-year total of $577.50 to $595.50. A second number for a sales line adds $60 a year. The same team on monthly billing would pay $684 a year before any of those extras.
Sources
Related on this site
- How do the big cloud phone services differ on price and features?
- Where Quo's phone menus start compared with eleven other providers
- How Quo's unlimited texting compares with metered plans
- How much do call recording, texting, and AI features add to a business phone plan?
- Do you need to register before texting customers from a business number?
- What does a year of business phone service cost for a 10-person team?
- OpenPhone pricing data
- OpenPhone alternatives
- Compare every US plan at your team size
- Seat cost calculator
Figures are copied from providers' published pricing pages on the dates shown. We have not used these products. Corrections: contact form.