Is monthly Dialpad Standard more expensive than annual Pro?
Summary
Yes, by $2 per user per month. Dialpad Connect Standard is $15 billed annually or $27 billed monthly, and Pro is $25 annually or $35 monthly. A team paying month to month for Standard spends more than a team on annual Pro and gets fewer features for it.
The four prices in order
From cheapest to most expensive, per user per month:
- Standard, annual: $15
- Pro, annual: $25
- Standard, monthly: $27
- Pro, monthly: $35
For five people over a year, that works out to $900, $1,500, $1,620, and $2,100. Enterprise has no posted price.
What Pro adds
Standard covers unlimited calling, AI meetings, messaging, live call transcripts, and post-call summaries. Pro adds key CRM integrations, 24/7 support, and management of multiple offices. Enterprise goes further with single sign-on, user access controls, unlimited office locations, and a 99.9% uptime commitment. Dialpad offers a 14-day free trial.
Charges outside the seat price
Unlimited calling covers your own country, the US, and Canada. Everything else is billed at international rates, and some high-cost destinations are blocked by default to prevent toll fraud. Unblocking one takes a written request to support, after which the customer pays for all usage on it, authorized or not.
Calls to your toll-free numbers are billed per minute on every plan. Dialpad's own examples: a call that connects and drops right away can cost $0.02, and a 62-second call costs $0.04. Inbound calls to local Dialpad numbers are free for Connect users.
On Connect seats, outbound US texts beyond the first 250 each month cost $0.008 per message.
Why your price may differ
The pricing FAQ says the price on the site can differ from what you pay because of regional pricing and the currency for your country. The figures here are Dialpad's US dollar prices.
Sources
Related on this site
- How do the big cloud phone services differ on price and features?
- What does a year of business phone service cost for a 10-person team?
- How much do call recording, texting, and AI features add to a business phone plan?
- Seat cost calculator
- Dialpad pricing data
- Dialpad alternatives
Written by Kaz (pen name). Figures are copied from providers' published pricing pages on the dates shown. We have not used these products. Corrections: contact form.